What is it about?
Facial recognition systems could improve safety in a country. However, the use of these systems is tied to social and cultural norms. In Mozambique, the urgency of social issues increases the perceived benefit of the system for the population, steering their propensity to trust it.
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Why is it important?
Facial recognition systems are being deployed in various places and contexts globally despite little understanding of the effects they can have on societies. We adopt a human-centered perspective for exploring citizens' propensity to trust these systems in order to understand the opportunities and risks that permeate their implementation.
Perspectives
This article focuses on Mozambique, aiming to provide a perspective from an unexplored region of the world. We hope to bring insights about this location and also to encourage more research that targets underinvestigated populations. Furthermore, that to grasp the complexity that underlies individuals' trust in technology is necessary to consider their social and cultural context.
Gabriela Beltrão
Tallinna Ulikool
Read the Original
This page is a summary of: Unmasking Trust: Examining Users' Perspectives of Facial Recognition Systems in Mozambique, November 2023, ACM (Association for Computing Machinery),
DOI: 10.1145/3628096.3628746.
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