What is it about?
This research aims to explore and identify the tasks to fully understand the work done, including the various tasks workers do to accomplish a work goal
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Why is it important?
To see all the activities and tasks that workers do by focusing on task goal
Read the Original
This page is a summary of: What tasks emerge from Knowledge Work?, March 2023, ACM (Association for Computing Machinery),
DOI: 10.1145/3576840.3578328.
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