What is it about?
“We need to go faster!” – There are good reasons for an organization to increase the speed of its product delivery. We reframe the call to action of going faster and propose to go less slowly by addressing waiting times within the value chains of an organization.
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Why is it important?
This article proposes three patterns to help raise awareness for product delivery speed and to enable an organization to start having conversations with their customers about it.
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This page is a summary of: Exploring slowness, July 2022, ACM (Association for Computing Machinery),
DOI: 10.1145/3551902.3551986.
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