Designing a Conversational Agent to Support Individuals with Post-Traumatic Stress Disorder

What is it about?

Post-traumatic stress disorder (PTSD) is a serious public health issue. Even though recent studies have explored eHealth technologies to support persons living with PTSD, current approaches are often unable to sustain adherence, leading to sub-optimal clinical outcomes. Conversational agents (CAs) can help to improve longitudinal adherence by interactively engaging users and maintaining social presence. In this work, we present prototypes of PTSDialogue — a finite-state CA to deliver evidence-based strategies and support self-management for individuals living with PTSD.

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