What is it about?

This research paper presents a detailed study on the role of the ever-advancing ICTs in the management of the core resource, knowledge, that is the key for the success of industries and organizations. It provides an exhaustive study of published research works between the years 2005 and 2018, on the role of the advancing features of ICT in the Higher Education Knowledge Management Systems; ICT being one of the core factors along with 'Process' and 'People' that make up a successful Knowledge Management System.

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Why is it important?

People are the core source of knowledge, while technologies augment and boost this knowledge through processes. Therefore this research paper provides a thorough understanding of what exactly has ICT been perceived and engaged in managing knowledge through the latest years of ICT advancement, and it opens a ground for further research on the appropriate utilization of ICT along with the other non-technical factors for efficient KMS.

Perspectives

This systematic literature review paper thoroughly explores the literature on the perceptions and roles of ICTs in the past decade until 2018. Therefore, it provides a good summary of the research works in the period on the specific topic, which can help readers to have a quick summary of the development through time, while they can deepen their understanding on a specific area by going to the corresponding reference as needed.

Samuel Yigzaw
Ita-Suomen yliopisto

Read the Original

This page is a summary of: Trends in the Role of ICT in Higher Education Knowledge Management Systems, October 2019, ACM (Association for Computing Machinery),
DOI: 10.1145/3362789.3362805.
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