A web service may propose the steps of a route that leads to the process goal.

What is it about?

Web services are goal-oriented software systems and often need to influence or motivate particular behaviour of their communication parties: humans and other services. This paper investigates modeling of motivation for human-service interaction. It shows why motivation needs a separate model different from the service process model, how to specify motivation and compose the motivation model with the service process model. Depending on the goals, the same service process model may have different motivation models. We provide an example of a service model with different motivation models that stimulate different behaviour of humans interacting with the web service.

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