Measuring Broadband America: A Retrospective on Origins, Achievements, and Challenges

What is it about?

How good is your broadband access? Does your provider meet the performance they advertise? Does your provider get better or worse over time? When things go wrong, is it your provider's or your fault? This paper looks at how the Federal Communications Commission has been measuring consumer broadband performance, how that has improved the quality of broadband access in the United States, and the lessons learned from the exercise.

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Why is it important?

Broadband access is critically important for the economy, personal growth, and upward mobility. It turns out that measuring broadband access is incredibly hard, but with over 10 years of experience, we have learned a lot on the way.