What is it about?
A cluster is an integrated network-type system consisting of legally independent participants interested in business cooperation. Achieving the goals and effectiveness of the cluster's functioning are directly dependent on creating an optimal environment for interaction between its members, which is ensured by the development of information systems adapted to the management needs of the cluster. The aim of the study is to develop a business model of digital interfirm interaction in a cluster, taking into consideration its complex organizational structure, features of functioning, contributing to improving the effectiveness of cooperation and streamlining management communications. The developed business model of the inter firm interaction in a cluster allows forming a virtual communication environment of its members using modern digital tools, including elements open for the interaction with the external environment, elements of the closed internal environment (implementation of the cluster program and projects, reporting, activity monitoring, financing, etc.). This ensures continuity and consistency of communication at various stages of cluster development and increases management effectiveness. The implementation of the proposed business model is based on the application of a new combined type of digital interaction within the cluster, satisfying the information needs of all elements of the cluster management system through the application of the recommended digital tools for each dedicated block of the interaction with the characteristics of the expected results.
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Why is it important?
This ensures continuity and consistency of communications at various stages of cluster development and increases management efficiency. The new combined type of digital interaction within the cluster will satisfy the information needs of all elements of the cluster management system through the use of recommended digital tools.
Perspectives
The continuation of the research may be the development of a digital platform adapted to the cluster structure, ensuring the interaction of cluster participants.
Anna Pavlova
Central Russian Institute of Management – a branch of the Russian Presidential Academy of National Economy and Public Administration
Read the Original
This page is a summary of: Forming a Business Model for Digital Interfirm Interaction in a Cluster, October 2021, ACM (Association for Computing Machinery),
DOI: 10.1145/3527049.3527141.
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