What is it about?

Finding threads in textual dialogs is emerging as a need to better organize stored knowledge. This need is captured by this novel task of discovering ongoing conversations in scattered dialog blocks. Current services organize dialogs in dialog blocks. These blocks are sequences of turns with a definite set of participants and with a precise temporal span (for messaging services) or with a single subject (for emails). However, dialog blocks conceal the global picture of ongoing conversations, which are usually more important and span over multiple dialog blocks, found on a variety of messaging platforms. The task of discovering ongoing conversations in scattered dialog blocks aims to show coherent, ongoing conversations, instead of unrelated dialog blocks, by discovering whether two dialog blocks are subsequent in a dialog.

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Why is it important?

Have you ever tried to follow your conversations across communication channels?

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This page is a summary of: Have You Lost the Thread? Discovering Ongoing Conversations in Scattered Dialog Blocks, ACM Transactions on Interactive Intelligent Systems, July 2017, ACM (Association for Computing Machinery), DOI: 10.1145/2885501.
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