What is it about?
Whether a health professional or otherwise, working 'on-call' is something people are both familiar with and forms a large part of many careers, but most commonly associated with healthcare. Despite this, what on-call work entails for hospital pharmacists and the impact it has on staff, patients and hospitals as a whole is poorly understood. This report aimed to quantify exactly the number and type of calls hospital pharmacists were answering while they were working on-call in a National Health Service (NHS) hospital in Scotland.
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Why is it important?
As the NHS faces increasing pressures in the current climate, pharmacy is increasingly being looked at to provide cost-savings and solutions to help with financial difficulties. On-call work may become an area where solutions could be found in the future. Whether through re-design or through small improvements, pharmacists must first understand the nature of their existing on-call setups.
Perspectives
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This page is a summary of: On-call pharmacy services: a perspective from the Royal Alexandra Hospital (NHS Greater Glasgow & Clyde) and comparison with NHS Tayside, Scotland, European Journal of Hospital Pharmacy, August 2019, BMJ,
DOI: 10.1136/ejhpharm-2019-001938.
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