Nurses’ perceptions of the clinical information system in primary healthcare centres in Qatar: a cross-sectional survey

What is it about?

In 2014, Primary Health Care Corporation (PHCC) migrated from paper to electronic documentation. 
To assess primary health care nurses’ perceptions related to CIS utilization and user satisfaction, a cross-sectional quantitative study was conducted using a previously validated tool that includes 34 items. Using a random sampling technique, 90 nurses from six Health Centers in Qatar were invited to participate and 89 surveys were completed. Findings suggest that PHCC nurses have positive perceptions related to the utilization, quality and user satisfaction with the CIS. Nurses perceive that the CIS provides them with accurate, clear, and up to date information and they believe that it was an important system for their Health Center. However, responses to an open-ended question at the end of the survey indicated that some participants are facing challenges such as system downtime. The findings of this study provide useful base line data to help understand primary care nurses’ perceptions of CIS. Although nurses had positive perceptions regarding the system, the study also revealed challenges worth examining using qualitative methods.

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