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This page is a summary of: Steps to Implement ISO 9000: 2005 Quality Management System: Case Study at Malaysian Higher Education Institutions/ Langkah-Langkah Pelaksanaan Sistem Pengurusan Kualiti ISO 9000:2005: Kajian Kes Di Institusi Pengajian Tinggi Malaysia, Sains Humanika, August 2019, Penerbit UTM Press,
DOI: 10.11113/sh.v11n3.1424.
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