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https://www.marketwatch.com/story/retailers-are-losing-lots-of-money-by-understaffing-2017-12-18
Rogelio Oliva
Texas A&M University College Station
This page is a summary of: Traffic-Based Labor Planning in Retail Stores, Production and Operations Management, July 2015, Wiley,
DOI: 10.1111/poms.12403.
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