What is it about?
What happens when highly introverted individuals face workplace situations that push them to act against their natural tendencies? This study delves into the experiences of introverts navigating “trait-incongruent” work demands, such as leading group presentations or participating in networking events. Even when their job is a great fit overall, these specific demands can create stress, anxiety, and a sense of misfit. Through surveys and interviews, researchers identified key triggers for episodic misfit, like engaging in small talk, managing conflicts, or being in the spotlight. The findings highlight how reactions to these situations evolve over time, from anticipatory dread to feelings of relief or exhaustion afterward. Some introverts report physical symptoms like heart pounding and dry mouth, while others struggle with blank mind syndrome during these events. The study also reveals coping strategies introverts use to navigate these challenges. Preparing in advance boosts confidence, while emotion-focused tactics, like taking breaks or processing with trusted colleagues, help with recovery. However, surface acting—pretending to feel differently—can be exhausting, and avoidance often leads to guilt and career concerns. Interestingly, while experience can slightly dampen the intensity of these reactions, the discomfort rarely disappears entirely. These insights suggest practical steps for both employees and organizations: offering structure, predictability, and autonomy in work demands can help introverts thrive while respecting their unique strengths.
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This page is a summary of: Introversion and Trait Incongruent Work Demands: Episodic Misfit at Work, Personnel Psychology, November 2024, Wiley,
DOI: 10.1111/peps.12668.
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