What is it about?
This research indicates that variations among employees in characteristics such as personality, gender, or ethnicity may result in workplace misconduct—particularly if employees perceive a lack of support. Support from the organization as well as colleagues contributes to mitigating these adverse effects.
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Why is it important?
Employees from different ethnic backgrounds sometimes feel less supported and less committed at work, often because they are left out of social interactions. Companies can help by creating inclusive policies, social events, mentoring, and support networks. Feeling supported and committed also reduces negative behaviors at work. Additionally, matching team members’ personalities can improve teamwork and overall performance.
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This page is a summary of: Sticking Out Like a Sore Thumb: Employee Dissimilarity and Deviance at Work*, Personnel Psychology, December 2004, Wiley,
DOI: 10.1111/j.1744-6570.2004.00012.x.
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