Evaluation and selection of Medical Tourism sites: A rough AHP based MABAC approach

“

This research work has manifold perspectives as follows - Rough numbers are flexible enough to deploy the highest degree of subjectivity and the vagueness in-group decision-making without any prior records whereas fuzzy approaches need a robust membership function and data distribution. - Identification of potential aspects/criteria of medical tourism (MT) site selection, assessing the relative importance under imprecise and incomplete information, and finally, the evaluation followed by the selection of the most favorable MT site(s) against those criteria under uncertain environment. - We extended the traditional MABAC by using rough numbers for such evaluation problems under subjective and vague data in real-life decision-making paradigm and also, the extended MABAC is integrated with rough AHP to determine the best MT site(s) in India. - The proposed framework opens valuable insights and actionable points, help the management (MT operator/stakeholders) in paying attention to the key success factors and advance critical issues in order to stay competitive and perform better in the MT industry.

”