What is it about?
We analyzed samples and found that the efficiency-wage and financial self-sufficiency, staff turnover, loan write-off ratio, and average loan size, etc. influence borrowers' turnover. We urge financial/non-financial benefits to staff and consider market and macroeconomic factors etc. by MFIs.
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Why is it important?
This study is important to understand the current status of microfinance institutions. The borrowers' tendency towards loans and many substantial factors that instigate them (borrowers) to switch to several microfinance institutions. This study is also important and helpful for the industry players to investigate their borrowers and take measures to provide benefits and incentives to their staffs, concentrate on the market, and several macroeconomic factors to reduce turnover of their borrowers.
Perspectives
This research work is a masterpiece in the field of microfinance as very few researchers have identified such an issue of borrowers turnover and the needful of the industry to respond to this issue. This empirical research is a hands-on way forward for the microfinance industry to take into account seriously to avoid any damaging impact in the long run.
Mr. Md. Sohel Rana
University of Malaya
Read the Original
This page is a summary of: Factors affecting borrowers’ turnover in microfinance institutions: A panel evidence, Annals of Public and Cooperative Economics, May 2021, Wiley,
DOI: 10.1111/apce.12325.
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