What is it about?
The brainwriting method was used to generate an overview of abilities and skills i.e. competencies expected of a crisis manager. Using a mind map three basic groups of competencies were developed - managerial, social and functional. The participants used Saaty´s pairwise comparison method to determine the significance of individual competencies and assign them with a degree (scale 1 – 4). Then competency levels were defined (scale 1 – 5). This way we established different attributes of individual competencies according to the level of their development. Finally all individual competencies were assigned a target value between 1-5 which indicates the expected level of competence for the position of a crisis manager.
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Why is it important?
The model of competencies is a practical tool for the establishment of crisis management system in a company.
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This page is a summary of: What Business Owners Expect From a Crisis Manager? A Competency Model: Survey Results From Czech Businesses, Journal of Contingencies and Crisis Management, May 2016, Wiley,
DOI: 10.1111/1468-5973.12111.
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