What is it about?

This study finds that the social ecological theory and the IMB model have applicability in the field of online medical services utilization for patients. From the aspects of micro, meso and macro systems, this study has found some specific influencing factors of online medical services utilization of patients. These findings provide certain enlightenments for the future development of online medical services.

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Why is it important?

Online medical services (OMS) have become increasingly advantageous, but there are still several barriers to utilization among patients. In this study, we found that SET and the IMB model have good applicability in patients’ OMSU, which is affected by micro-,meso-, andmacrosystem factors. Policymakers have developed multilayered intervention strategies from three levels to improve patients’ OMSU behavior.


I think the research ideas and directions of this study are interesting and innovative. Moreover, this study also closely follows the development of online medical services utilization and COVID-19, which is of great significance for the development of online medical services utilization.

Chi Zhang
Nanjing Medical University

Read the Original

This page is a summary of: Online medical services utilization evaluated through the lens of socioecological theory and the information–motivation–behavioral skills model: evidence from China, Annals of the New York Academy of Sciences, May 2021, Wiley,
DOI: 10.1111/nyas.14609.
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