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The incorporation of machine learning tactics into commercial procedures heralds a paradigm-shifting period in which enterprises harness cutting-edge technology to maximise productivity, cultivate flexibility, as well as elevate client experiences. This paper examines the many applications of machine learning, demonstrating its contribution to automation, increased productivity, and customized client experiences. In terms of methodology, to comprehend the complex relationships between business processes and machine learning, an interpretivist approach is used. Using a framework for deductive reasoning, the study uses secondary data sources, such as academic journals and case studies, to confirm as well as enhance preexisting beliefs. The investigation reveals machine learning's analytical strength in identifying recurring patterns and patterns, its critical function in automation to free up human resources for strategic projects, and its forecasting power for resource optimization. Machine learning integrated into business processes provides a flexible toolkit that can be tailored to satisfy the demands of individual organizations. The case studies of Amazon, Google, and Netflix provide empirical evidence that supports the practical application of machine learning in optimizing operations, improving user experiences, and promoting and cultivating consumer loyalty. This report sheds light on how machine learning is influencing a paradigm change regarding the way businesses operate. Organizations that embrace this technology transformation are positioned to be trailblazers, resilient, and innovative, ready to navigate the future.

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This page is a summary of: Machine Learning Strategies for Business Process Optimization, December 2023, Institute of Electrical & Electronics Engineers (IEEE),
DOI: 10.1109/upcon59197.2023.10434915.
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