Stakeholder Value on the Concept of Sustainability Balanced Scorecard: Case Study of SOPE

What is it about?

Sustainable development aims to achieve prosperity through economic improvement, social welfare, and environmental sustainability to meet the demands of stakeholders. Thus, stakeholder demands must be the basis for designing the company’s strategic objectives and business processes. For this reason, it is necessary to formulate stakeholder values. This study aims to identify stakeholders valuebased on the SBSC perspective. The research method includes exploring stakeholders valuebased on a literature study validated through an interview process with five division heads at the three best SOPEs in Indonesia. Interviews were conducted to obtain the relevance of stakeholders valueimplementation to stakeholders valueby literature. Stakeholders include shareholders, consumers, the community, management, business partners, and employees. The study results show that the value is relevant and very relevant to the stakeholder value that has been formulated based on the theory.

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Why is it important?

This research is important because it ensures that state-owned plantation enterprises align their strategies and operations with stakeholder expectations. By integrating stakeholder values into the Sustainability Balanced Scorecard (SBSC), the study provides a practical framework that strengthens accountability, supports sustainable development, and balances economic, social, and environmental goals.

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