Analyzing Relative Importance of Service Quality Components from Enterprise CRM Data

Himanshu Chauhan, Ajay Gupta, Ashish Verma
  • March 2011, Institute of Electrical & Electronics Engineers (IEEE)
  • DOI: 10.1109/srii.2011.91

The authors haven't yet claimed this publication.

Read Publication

http://dx.doi.org/10.1109/srii.2011.91