Integration of Continuous Improvement Approach in Sustainable E-Government Services

What is it about?

This article focuses on the five dimension of continuous improvement approach the efficiency, accessibility, and sustainability of e-government services. This research provides a conceptual model for integrating continuous improvement approach to promote sustainable long-term e-government services in the healthcare area. Governments may use AI-driven analytics, predictive modeling, and automation to improve administrative procedures, personalise healthcare services, and enable data-driven decision-making.

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