What is it about?
This study examines the innovative technologies that have been adopted by the Indian hospitality industry from the user experience perspective to address the challenges that have emerged in the context of the COVID-19 pandemic.
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This page is a summary of: Post-pandemic pressures to pivot: tech transformations in luxury hotels, Worldwide Hospitality and Tourism Themes, July 2021, Emerald,
DOI: 10.1108/whatt-05-2021-0072.
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