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The changing business environment presents challenges for HR in the tourism sector, highlighting a skills gap between HR competencies and business requirements. This article seeks to outline essential skills in tourism over time and identify future trends and challenges. By employing bibliometric analysis, it investigates existing scientific knowledge and its development, offering valuable insights for the future. The article’s contribution lies in its innovative mapping of current knowledge and its identification of emerging HR skills trends in tourism.

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This page is a summary of: Past, present and future skills in tourism: a bibliometric analysis, Worldwide Hospitality and Tourism Themes, August 2025, Emerald,
DOI: 10.1108/whatt-03-2025-0108.
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