Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth

Mohammad Reza Jalilvand, Leila Nasrolahi Vosta, Hamze Kazemi Mahyari, Javad Khazaei Pool
  • Tourism Review, April 2017, Emerald
  • DOI: 10.1108/tr-09-2016-0037

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http://dx.doi.org/10.1108/tr-09-2016-0037

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