What is it about?
The purpose of this study is to provide a comprehensive systematic literature review of academic research related to mobile technologies and applications in smart tourism published between 2012 and June 2017. Published peer-reviewed articles were gathered from the three largest and most popular online databases and search engines – EBSCO host, Science Direct and Google Scholar and ENTER conference proceedings. Based on a keyword-driven search and content analysis, 126 articles were identified as relevant for this study.
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Why is it important?
We selected articles that were analyzed in accordance with the proposed research questions and thematically classified into three main categories identified in the analysed articles: consumer perspective, technological perspective and provider perspective. We contributed to a better overall understanding of recent research into mobile technologies and applications in smart tourism by presenting the main results, methods, trends and other insights of relevant articles.
Perspectives
From the authors' point of view, this article aimed to make a contribution to literature and serve scientists and young researchers as a good example of how to write a systematic literature review. It was a great pleasure to write this article, as it was written by co-authors with whom there is a long-standing collaboration. The effort put into this paper is awarded by Emerald Publishing Literati Awards 2020 in the category OUTSTANDING PAPERS 2020!
Jelena Musanovic
Faculty of Tourism and Hospitality Management, University of Rijeka
Read the Original
This page is a summary of: Mobile technologies and applications towards smart tourism – state of the art, The Tourist Review, February 2019, Emerald,
DOI: 10.1108/tr-07-2017-0121.
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