High-performance work practices, career satisfaction, and service recovery performance: a study of flight attendants

  • Osman M. Karatepe, Sanaz Vatankhah
  • Tourism Review, April 2015, Emerald
  • DOI: 10.1108/tr-01-2014-0004

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The following have contributed to this page: Prof. Dr. Osman M. Karatepe and Mrs sanaz vatankhah