What is it about?
This teaching case describes a hiring process from the perspective of multiple stakeholders. Managers, subordinates, peers, and candidates work together to fill a position, yet they are unsuccessful and several stakeholders end up feeling dissatisfied with the process and outcomes.
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Why is it important?
This teaching case provides insight into the hiring process, what can go wrong even when many things go right. It exposes the flaws, biases, and ambiguities that are often encountered in hiring processes.
Perspectives
This teaching case realistically illustrates a very common situation in organizations.
Dr Mary Kuchta Foster
Morgan State University
Read the Original
This page is a summary of: Making a tough personnel decision at Nova Waterfront Hotel, The CASE Journal, January 2016, Emerald,
DOI: 10.1108/tcj-06-2015-0014.
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