Skills needed by social care workers

What is it about?

The article uses information from interviews with family carers to describe some of their positive and negative experiences about social care workers. The carers pointed out that these workers need specialist knowledge to provide care for people with complex long term health conditions. As time goes on, carers' needs change but support services do not always recognise this. Carers are often the people who recruit social care workers so they may need support to identify and supervise workers

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Why is it important?

'Personalisation' has become a buzz word in social care but at the moment we don't have much information on what this policy has meant for carers and whether the social care workforce has the right skills to deliver it.