What is it about?

As digital tools transform supply chains, companies must decide where to invest. This study uses data from 239 apparel professionals to show that both process and technical digitalisation boost performance, with technical tools having the bigger impact. It finds that large firms gain more from process improvements, while technical upgrades help companies of all sizes.

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Why is it important?

We identified two aspects of digitalisation, technical and process. Both has an impact on the competitive performance of the apparel supply chain.

Perspectives

I believe this article provides unique perspectives for the industry professionals and academia. This research drives me to conduct more studies on digital transformation of the apparel supply chain.

Emmanuel Susitha
University of Kelaniya

Read the Original

This page is a summary of: Threading the digital needle: the influence of process and technical digitalisation on competitive performance in the apparel supply chain, Supply Chain Management An International Journal, November 2025, Emerald,
DOI: 10.1108/scm-05-2025-0476.
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