Competitor Monitoring and Revenue Performance: Evidence from the Hospitality Industry

What is it about?

Examines an interesting question about the relationship between competitor monitoring and firm performance. Using proprietary data from the hotel industry, they find that a hotel's competitor monitoring behavior is positively associated with its performance outcomes, measured as (i) revenue per available room, (ii) average daily rate, and (iii) occupancy rate. This article further documents a positive relationship with performance when the hotel monitors hotels above its class, yet a negative relationship when it monitors below its class.

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