What is it about?

This study provide a framework for the management of medical records to support health-care service delivery in the hospitals or healthcare facilities in general. A framework for management of medical records in the public hospitals. Most healthcare facilities manage their records randomly without following any formal framework since is not in place because of several reasons. The study further demonstrates that public health-care institutions need an integrative framework for the proper management of medical records of all forms and in all media.

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Why is it important?

The study develops and suggests a framework to embed medical records management into the health-care service delivery workflow for effective records management and ease of access. It is hoped that such a framework will help hospitals in South Africa and elsewhere to improve their medical records management to support health-care service provision.

Perspectives

The study discovered that a framework for management of medical records in the public hospitals is not in place because of several reasons and further demonstrates that public health-care institutions need an integrative framework for the proper management of medical records of all forms and in all media.

Marutha Ngoako Solomon
University of South Africa

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This page is a summary of: Medical records management framework to support public healthcare services in Limpopo province of South Africa, Records Management Journal, July 2018, Emerald,
DOI: 10.1108/rmj-10-2017-0030.
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