Library patrons’ emotions after information retrieval: effects of perceived self-efficacy

  • Norazah Mohd Suki, Norbayah Mohd Suki
  • Program electronic library and information systems, July 2016, Emerald
  • DOI: 10.1108/prog-07-2014-0045

Library patrons’ emotions after information retrieval: effects of perceived self-efficacy

What is it about?

Successful information retrieval is determined by library patrons retrieving accurate, relevant, and up-to-date information stored in documents; this affects their self-efficacy, emotions, and behavior. The purpose of this paper is to examine the impact of mastery experiences, self-evaluation, vicarious observation of others’ experiences, social feedback, and physiological state of library patrons’ emotions after information retrieval.

Why is it important?

This study employed quantitative research design utilizing multiple regression analysis which provides useful insight for university librarians on the specific factors that have significant effects on library patrons’ emotions after information retrieval. The outcomes add a new perspective to preceding studies on library patrons’ emotions after information retrieval, which has previously been inadequately researched in the Malaysian setting.

Perspectives

Professor Dr Norazah Mohd Suki
Universiti Utara Malaysia

Successful information retrieval is determined by library patrons retrieving accurate, relevant, and up-to-date information stored in documents; this affects their self-efficacy, emotions, and behavior. The purpose of this paper is to examine the impact of mastery experiences, self-evaluation, vicarious observation of others’ experiences, social feedback, and physiological state of library patrons’ emotions after information retrieval. The findings of this study indicated that social feedback had the greatest influence on the library patrons ’ emotions after information retrieval, followed by personal self-evaluation and physiological state.

Read Publication

http://dx.doi.org/10.1108/prog-07-2014-0045

The following have contributed to this page: Professor Dr Norazah Mohd Suki and Assoc. Prof. Dr. Norbayah Mohd Suki