An integrated-process model of service quality, institutional brand and behavioural intentions

Parves Sultan, Ho Yin Wong
  • Managing Service Quality, September 2014, Emerald
  • DOI: 10.1108/msq-01-2014-0007

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

The following have contributed to this page: Dr Parves Sultan and Dr Ho Yin Wong