The gender gap in AI change: exploring disparities in emotional responses

What is it about?

This study looks at how women and men react to the growing use of artificial intelligence (AI) in the workplace. It shows that differences in how employees think and feel about AI are mostly linked to how confident they feel about understanding it. Women, on average, report lower perceived knowledge of AI, which explains their more cautious or uncertain reactions. However, when teams have a climate of psychological safety, where people feel free to ask questions and admit not knowing, these gender differences disappear. The results suggest that organisations can make AI adoption more positive and fair by helping employees build confidence and by encouraging open discussion about the technology. Creating a safe space for learning and dialogue is as important as providing technical training. AI transformation works best when everyone feels both informed and included.

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