What is it about?

In this study a strategic communicational model is proposed for the optimization of communication between employees and leaders in Libraries and Information Science sector.

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Why is it important?

Having as a cornerstone the results of this study, it is a fact that in common variables leaders evaluate themselves higher while employees evaluate their leaders with lower rankings, arizing in this way a communicational gap among them.

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This page is a summary of: Self-other agreement for improving communication in libraries and information services, Library Review, April 2016, Emerald,
DOI: 10.1108/lr-06-2015-0064.
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