Quantifying patron time-use of a public library

John Shepherd, Kaitlyn Vardy, Allan Wilson
  • Library Management, August 2015, Emerald
  • DOI: 10.1108/lm-09-2014-0110

A Time-based Measure of Public Library Use

What is it about?

This study, using time-diaries and exit surveys, estimated the number of hours that the patrons of the Bob Harkins branch of the Prince George Public Library used its facilities, services and circulated materials during the month of August 2013.

Why is it important?

Existing library statistics are subject to limitations. Statistics can not be easily compiled into an overall measure of library use or compared to the use of other municipal services by local governments. By estimating the patron use of public resources in hours, a global, easily understood metric of library use appears feasible. Furthermore, hours of use is potentially convertible into dollars of patron benefit via contingent valuation methodology.

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The following have contributed to this page: Faculty Member John D Shepherd