Settling in: how newcomers use a public library

John Shepherd, Larissa Petrillo, Allan Wilson
  • Library Management, November 2018, Emerald
  • DOI: 10.1108/lm-01-2018-0001

Public Library use by Canadian newcomers

What is it about?

The purpose of this paper is to describe how recent immigrants and refugees to Canada (“newcomers”) use the facilities of a large, urban public library. As the library previously surveyed its general user populations using a similar questionnaire, the responses by newcomers are compared to those from other library users.

Why is it important?

Researchers worked closely with library management to develop questions based on decision usefulness. An earlier in-house study allowed comparisons to be made between branch use by newcomers and general library users. Canadian studies into government policy, along with immigrant and refugee studies, provide context for the survey results.

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The following have contributed to this page: Faculty Member John D Shepherd