What is it about?

As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information centers as trustees and leaders of information management and information science need to be futurists in this area. Therefore, the purpose of this paper is to investigate the status of using mobile-based services in the world’s top university libraries. Design/methodology/approach In this direct observation and quantitative research survey, the authors reviewed the status of using mobile-based services in the libraries of the world’s top universities. Findings

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Why is it important?

The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the academic libraries of developing countries in order to follow this trend are supposed to plug in most used services based on experience of academic libraries of top universities. The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the Iranian academic libraries affiliated with the Ministry of Science, Research and Technology and the Ministry of Health and Medical Education are also trying to follow this trend in order to meet the users’ information needs.

Perspectives

The results showed that 84 percent of the libraries of the top 50 universities in the world have made their websites mobile-friendly and provide mobile-based services; however, only 30 percent of them have designed mobile library application. The findings of this study revealed that mobile phone services such as “Search catalog,” “Hour of library,” “Contact,” “Ask the librarian” and “News” in more than 50 percent of the libraries with mobile-based services has been used. While some services like “Services for disabled,” “Library card,” “Library Strategic Plan” and “Financial services” are less important to deliver on the mobile platform.

maryam pakdaman naeini
Payame Noor University

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This page is a summary of: Mobile services in the libraries of the world’s top universities, Library Hi Tech, May 2018, Emerald,
DOI: 10.1108/lht-07-2017-0140.
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