What is it about?
A new fuzzy approach for ranking and selection of IT service management software (ITSM Solutions).
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Why is it important?
A facile FSIR-based approach for software selection has been customized to contribute to the current literature in the ITSM field. Facilitating of ITSM implementation through its handy software selection is the major impact of current research.
Perspectives
Do you want to know about IT Service Management? Do you need a realistic method to select ITSM tool? Read this scientific and practical paper.
Dr Saeed Rouhani
University of Tehran
Read the Original
This page is a summary of: A fuzzy superiority and inferiority ranking based approach for IT service management software selection, Kybernetes, April 2017, Emerald,
DOI: 10.1108/k-05-2016-0116.
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