What is it about?

The purpose of this paper is to investigate the significance of Web 2.0 and social media for organizational development and adaptation to an ever-changing business environment and its successful managing. A model is proposed based on the concepts of innovative economy, knowledge management and social media for value creation in knowledge-based industries.

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Why is it important?

The paper explores when and why the inexpensive, but increasingly wider, use of social media in knowledge-based industries is preferred to traditional media. This paper intends to give executives practical hands-on advice for using social media in business campaigns.

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This page is a summary of: The impact of social media to value added in knowledge‐based industries, Kybernetes, April 2013, Emerald,
DOI: 10.1108/k-01-2013-0014.
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