What is it about?

Both signalling theory and the stereotype content model suggest that humans and brands communicate their Warmth/Sincerity/Trustworthiness, Competence and Status. Empirical work on brand personality however identifies around 16 different dimensions. We argue that only those relevant to signalling/perception theory should be seen as truly generic and that other dimensions should be seen as context specific.

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Why is it important?

The original idea of a generic scale to measure brand associations has been lost in a plethora of 'new' dimension, making it increasingly difficult to compare between studies. All future studies should include measures of theoretically grounded dimensions. .

Perspectives

If you are interested in brand image then please read this and let us know what you think.

Gary Davies
University of Chester

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This page is a summary of: Brand personality: theory and dimensionality, Journal of Product & Brand Management, March 2018, Emerald,
DOI: 10.1108/jpbm-06-2017-1499.
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