Guest editorial

  • Jochen Wirtz, Robert Johnston, Christopher Khoe Sin Seow
  • Journal of Service Management, October 2009, Emerald
  • DOI: 10.1108/josm.2009.08520eaa.001

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http://dx.doi.org/10.1108/josm.2009.08520eaa.001

The following have contributed to this page: Jochen Wirtz