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This paper argues that the majority of prior research into employee wellness program effectiveness has taken a firm and an economic perspective, whereas this paper proposes an international effect between firm wellness orientation with the general wellness, active or passive, of the employees - with firm and employee wellness orientation interacting collectively driving wellness outcomes for both parties

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This page is a summary of: Employee wellness on the frontline: an interactional psychology perspective, Journal of Service Management, May 2020, Emerald,
DOI: 10.1108/josm-12-2019-0377.
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