The role of social incompatibility in customer discomfort

Mark Scott Rosenbaum, Tali Seger-Guttmann, Ofir Mimran
  • Journal of Service Management, November 2018, Emerald
  • DOI: 10.1108/josm-12-2017-0328

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http://dx.doi.org/10.1108/josm-12-2017-0328

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