Production competence revisited – a critique of the literature and a new measurement approach

Levente Szász, Krisztina Demeter, Harry Boer
  • Journal of Manufacturing Technology Management, May 2015, Emerald
  • DOI: 10.1108/jmtm-09-2013-0120

Production competence and performance

What is it about?

Production competence represents the fit between customer needs and the performance of the firm on different factors. We use a simple yet suggestive tool (the importance-performance matrix) to assess this fit and prove that better fit leads to better financial performance.

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The following have contributed to this page: Mr Levente Szász and Professor Harry Boer