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Developers of configuration systems act as designers, albeit often not recognizing they are performing in a design process. This article argues that development of configurators may be understood through the distinction between the problem and solution space using Design Thinking (DT).

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This page is a summary of: Application of design thinking to product-configuration projects, Journal of Manufacturing Technology Management, September 2020, Emerald,
DOI: 10.1108/jmtm-04-2020-0137.
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