A qualitative analysis of role-play exercises in the training of mental health peer support workers

What is it about?

Peer support workers (PSWs) help people with mental health challenges by sharing their own experiences and offering support. This study looked at role-play exercises used in training PSWs to understand what they talk about and how they communicate. We found that PSWs focused on users’ challenges, recovery, and building a supportive relationship. They used a friendly, collaborative style, sharing personal stories to encourage hope and empowerment. Unlike traditional mental health roles, PSWs emphasised lived experience. These findings suggest PSWs can play a unique role in helping people recover and feel more connected to their communities.

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