Infrastructure Capabilities and Knowledge Management

What is it about?

How culture, structure and technology influences the knowledge management practices and processes

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Why is it important?

One of the reviewers of the paper commented that the level to which the organization studied has turned the concepts into practice and embedded them in the fabric of the organization is one of the comprehensive examples of success KM ever reported in the literature. Readers will greatly benefit from this case study as it demonstrates what it truly takes to be a learning and knowledge organization.